Contact
Get in Touch
Questions, doubts, or just want to say hi?
We’d love to hear from you. Our team is here to help you every step of the way.
Customer Support
Orders, Returns, Questions
📧 support@auracare.com
General Inquiries
Partnerships & Collaborations
📧 hello@auracare.com
⏱️ We aim to respond within 24 hours (Mon–Fri).
Frequently Asked Questions
❓ When will my order arrive?
✅ Orders usually arrive within 3–7 business days across the EU.
❓ How do I track my package?
✅ You’ll receive a tracking link via email once your order ships.
❓ Can I return a product?
✅ Yes, you can return unused products within 30 days for a full refund.
“We’ve been in your shoes — confused about what skincare to use.
Aura Care exists to make your routine simple and effective.”
